Shipping policy

Order processing

Orders are prepared within 1–3 business days. Orders placed on weekends or public holidays begin processing on the next business day.

Shipping destinations and estimates

Hong Kong SAR: free standard shipping, typically 3–5 business days after dispatch.
Brazil: free standard shipping, typically 5–8 business days after dispatch.

Delivery estimates are not guarantees. Customs review, weather, carrier disruption or an incomplete address may cause delays.

Tracking

When tracking is available, we will send the details to the email address used at checkout. Tracking may take up to 48 hours to update after dispatch.

Customs and import charges

International orders may be subject to local taxes, duties or import fees. Unless shown and collected at checkout, these charges are the customer’s responsibility.

Address changes and delivery issues

Please review your shipping address before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after an order has entered fulfillment.